Tonycomm Group LTD is the only internet service you’ll ever need in Nakuru, Kenya. We offer the most budget-friendly packages with a guarantee for unlimited bandwidth. We never impose data caps on our home and business plans, meaning you can use the internet at high speed for 30 straight days.
What Makes TCOM Different?
For the last 6 years, Tonycomm Group LTD (TCOM) focused on building a secure and a reliable internet infrastructure to bring you unlimited internet to your home and business. Now we’re the leading internet provider in Nakuru.
| 1,000+ Homes Connected | 5+ Hospitals Connected | 25+ Schools Connected |
| 1,200+ Businesses Connected | License ASP-NFP Licensed | Guarantee Dedicated Security & Support |
Our Guarantees
Tonycomm Group LTD internet provider guarantees the following:
1. Expanding Coverage
We believe everyone in Nakuru should have access to reliable, uninterrupted, and unlimited internet. By connecting hundreds of homes and businesses, we make it easy for individuals, businesses, companies, and institutions to communicate efficiently and grow economically and socially.
Our fiber and wireless internet services are currently available to residents in Miti Kubwa, Store, Maili Sita, Heshima, Kiti, Bismark, Whitehouse, Mawanga, Tumsifu, Kiratina, Kiamunyeki, Lanet, Makao, and Umoja I, II to III. TCOM will continue to expand to other areas in Nakuru, so we can have as many people as possible connected to the Internet.
2. Affordability
Our company believes that internet access should not only be reliable but affordable for everyone. Therefore, Tonycomm Group LTD (TCOM) guarantees the most affordable internet access for homes, businesses, hospital, and schools in our respective coverage areas.
It doesn’t matter if you’re a low, middle, or high-income earner. Our company gets you connected to unlimited internet for as low as Kshs. 1,500 per month.
3. Reliable Internet Connection
Tonycomm Group LTD guarantees reliable fiber and wireless internet connection.
Our fiber internet uses fiber optics cables to transfer data at incredibly high speed. If you have a business with at least 20 devices to connect to the internet, for example, you can subscribe to our 150Mbps plan for Kshs. 45,000 per month. The Kshs. 45,000 package gives you blazing fast internet for all your business activities.
Our wireless internet is the ideal option for customers in areas where our fiber internet isn’t yet accessible. Our wireless internet is highly flexible and equally reliable. We use Wi-Fi routers to create a local area network in your home or business, and get you connected online in no more than 60 minutes.
4. Professional Customer Support
At TCOM, we believe that our customers are the kings of our business, which is why we apply ethics and integrity when dealing with every customer. Our technical, marketing, and customer representative teams work together to ensure we meet the need of every customer, even if they’ve subscribed to the smallest internet package.
We guarantee to offer you the most reliable customer support whenever you need it. It doesn’t matter if you have a problem with internet connection or you want to address a payment issue. Feel free to call our call center on 0110345166 and we’ll get back to you immediately.
Frequently Asked Questions
1. Can I Change My Subscription?
Yes, you can change your TCOM internet subscription whenever you want. Contact us on 0110345166 and let us know which package you would like to upgrade or downgrade to, and our customer support team will make the changes for you.
2. How Many Times Can I Switch Between Packages?
Tonycomm Group LTD’s internet service is flexible. So we allow you to switch between packages for as many times as you want, especially if your budget keeps changing. Please call us on 0110345166 and we’ll make these changes for you before your current subscription expires.
3. Does My Subscription Change Automatically Based on My Spending?
Your subscription only changes if you’ve requested us to downgrade or upgrade your link. Your new plan will reflect in our systems immediately, and we’ll charge you for the new subscription rate beginning the following month.
4. Can I Continue Using My Existing Setup After Upgrading or Downgrading Speed?
Yes, you can continue using your existing internet equipment even after downgrading or upgrading speed. Our systems are scalable. Therefore, upgrading to a higher package does not require you to replace your existing infrastructure.
5. How Fast is TCOM Internet?
TCOM internet is fast enough to meet your needs. Based on the subscription you choose, you can get speeds of 5Mbps, 100Mbps to 1Gbps. Also, you do have to mind the number of devices you connect to the internet based on your current subscription. Usually, the more devices you have connected to the internet the slower your connection is likely to get.
6. Can I Get a Refund If I Don’t Like Your Internet?
Our installation fees are fixed and non-refundable. However, you are only required to pay the installation fees once the installation is complete and have tested the service on your devices. If you don’t find our internet service satisfying after the trial period, you can opt not to renew your subscription and your access to our service will be terminated.
