You’ve probably heard the word “fiber” thrown around a lot lately. Your neighbor mentions it. A colleague at work swears by it. Maybe you’ve even seen it advertised on the road.
But what exactly is fiber internet, and why does it matter for your home or business in Nakuru?
This guide breaks it all down – no technical jargon, no confusion. Just clear answers so you can decide if TCOM fiber internet is the right choice for you.
What Is Fiber Internet?
Fiber internet uses thin strands of glass or plastic — called fiber optic cables — to transmit data as pulses of light.
Unlike older copper wire connections that send electrical signals, fiber sends information at the speed of light.
What does that mean for you in practical terms?
It means pages load almost instantly, video calls stay clear without freezing, large files upload and download in seconds, and multiple people can use the internet at the same time without the connection slowing down
It’s a significant step up from standard broadband, and it’s exactly what TCOM brings to homes and businesses across Nakuru.
How TCOM Fiber Internet Works
Tonycomm Group LTD (TCOM) runs fiber optic drop cables directly to your home or business premises. Once a technician installs the necessary equipment and configures your connection, you become part of the fastest internet networks in Nakuru.
The process is straightforward:
- You contact TCOM on 0110345166 to confirm fiber availability in your area.
- A technician visits your premises to carry out a quick survey.
- The technician installs the fiber cables and your equipment is set up.
- You’re connected and running – often within 45 minutes of installation.
The one-time fiber installation fee is Ksh 3,500. After that, you pay your monthly subscription and enjoy uninterrupted internet.
What Speeds Does TCOM Fiber Offer?
TCOM offers a range of fiber speeds to match different needs and budgets. Whether you’re a student, a family, a small business, or a large organization, there’s a plan for you.
We have:
- 5Mbps starting from Ksh 1,500/month
- Up to 30Mbps for Ksh 4,499/month
- Up to 150Mbps for Ksh 45,000/month
Every plan comes with zero data caps. You use the internet as much as you want, for the full month, at the speed you’re paying for – no throttling, no surprises at the end of the month.
Whom Is TCOM Fiber Internet For?
The short answer is: our fiber internet is for almost everyone.
But here’s a more specific look at who gets the most out of a fiber connection:
- Businesses that rely on cloud tools, video conferencing, or point-of-sale systems
- Schools and colleges needing fast access to online learning platforms and databases
- Hospitals and clinics using digital health records and remote consultation tools
- Households with multiple users streaming, gaming, or working from home at the same time
- Developers, designers, and freelancers who upload and download large files regularly
- Hotels and guesthouses offering guests a premium Wi-Fi experience
If any of those sound like you, fiber internet from TCOM is worth considering.
Why TCOM Fiber Stands Out in Nakuru
There are a few internet providers in Nakuru. So why do hundreds of homes and businesses choose TCOM?
Here’s what TCOM guarantees with every fiber connection:
- 99% uptime so your internet barely goes offline
- Zero data caps, which means no limits on how much you use
- 24/7 customer support, including weekends and public holidays
- Scalable plans, which allows you to upgrade or downgrade any time without replacing your equipment
- Same-day connection in many areas once you place your order
- Over six years of building and maintaining a reliable network across Nakuru
TCOM doesn’t just sell internet. Our team actively maintains the infrastructure to make sure your connection stays strong month after month.
TCOM Fiber Coverage Areas in Nakuru
TCOM’s fiber network currently covers several neighborhoods and estates across Nakuru, including Maili Sita, Heshima, Miti Kubwa, Store, Kiti, Bismark, Whitehouse, Mawanga, Tumsifu, Kiratina, Kiamunyeki, Lanet, Makao, and Umoja I to III.
We also plan to extend to different parts of the country, including Nyeri, Trans Nzoia, Uasin Gishu, Laikipia, and Nyandarua, as the network continues to grow. If your area isn’t on this list today, it will soon.
Call 0110345166 to check if fiber is available at your specific location.
Fiber vs. Wireless: Which One Should You Choose?
TCOM offers both fiber and wireless internet. Here’s a quick comparison to help you decide:
| Fiber Internet | Wireless Internet | |
| Speed | Extremely high speeds (often 100 Mbps to 10+ Gbps) and is consistent even under heavy usage | High speeds (10 Mbps to ~1 Gbps depending on 4G/5G), but can fluctuate based on signal strength and network congestion |
| Consistency & Reliability | Not affected by weather, interference, or network congestion in most cases thus very stable | Performance can drop due to weather, obstacles, or many users on the same tower |
| Latency (Ping) | Very low latency — ideal for video calls, gaming, cloud computing, and real-time systems | Higher latency than fiber and can cause delays in gaming, VoIP calls, or live streaming |
| Availability | Limited to areas where fiber infrastructure exists (mainly urban or developed regions) | Widely available, especially in rural or underserved areas where cables haven’t reached |
| Scalability (Many Devices) | Handles dozens or hundreds of devices with no performance drop | Performance can degrade as more devices connect or bandwidth demand increases |
| Mobility & Flexibility | Cannot be moved once installed without additional setup | Can be relocated easily; some solutions even support mobility |
| Weather Sensitivity | Not affected by weather | Can be affected by heavy rain, storms, or physical obstructions |
Both options come with the same TCOM guarantees: no data caps, 99% uptime, and round-the-clock support. The choice comes down to your location and preference.
Frequently Asked Questions
1. What exactly is fiber optic internet in summary?
Fiber optic internet uses thin cables made of glass or plastic to send data as light signals. This makes it far faster and more stable than connections that rely on copper cables. TCOM uses fiber optic technology to bring high-speed internet to homes and businesses in Nakuru.
2. How much does TCOM fiber internet cost?
Plans start from Ksh 1,500 per month for 5Mbps. TCOM also offers mid-range and high-speed plans going up to 150Mbps at Ksh 45,000 per month for larger organizations. All plans are unlimited with no data caps.
3. What is the cost of TCOM fiber installation?
TCOM charges a one-time fiber installation fee of Ksh 3,500. This covers the physical setup of the fiber connection at your premises. After installation, you only pay your monthly subscription.
